Privacy Policy

At SkillSynQ, safeguarding your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our LMS platform to access or upload training videos. By using our platform, you agree to the terms outlined below.

  1. Information We Collect

    We collect information to enhance your experience and provide seamless service.

    1. Personal Information

      Name, email address, phone number, and billing details during account creation or transactions.

    2. Usage Information

      Activity logs, course enrollments, video progress, and interaction data.

    3. Content Provided by Trainers

      Training videos, descriptions, and any related materials are posted on our platform.

    4. Technical Information

      Browser type, device identifiers, operating system, and IP address through cookies and analytics tools.

    5. Optional Information

      Feedback, survey responses, and other voluntary information provided by users.

  2. How We Use Your Information

    Your information helps us:

    • Deliver and manage courses hosted on the LMS.
    • Process payments and subscriptions securely.
    • Support communication between users and trainers.
    • Provide customer service and resolve issues.
    • Analyze platform usage to improve functionality and content.

  3. Information Sharing

    1. With Trainers

      Limited user data (such as enrollment details) may be shared with trainers to manage course delivery or certifications.

    2. With Third Parties

      Payment processors, email services, and analytics providers that support our operations.

    3. Legal Disclosures

      To comply with legal obligations, enforce policies, or protect rights and safety.

  4. Your Data Choices and Rights

    We respect your control over your information. You may:

    • Update or correct your personal details in your account settings.
    • Request data portability or deletion.
    • Opt-out of promotional emails at any time.
    • Manage cookie preferences via browser settings.

  5. Data Security Measures

    We employ industry-standard security measures such as encryption, secure servers, and regular audits to protect your data. However, no online system is entirely risk-free.

  6. Retention Policy

    We retain your data only as long as necessary for legitimate business purposes or to comply with legal obligations. When no longer needed, data is securely deleted.

  7. Use of Cookies and Tracking Technologies

    We use cookies and similar technologies to:

    • Remember your preferences.
    • Analyze usage trends.
    • Personalize content and ads (if applicable).
    You can disable cookies, but some features may become unavailable.

  8. Third-Party Content

    Our platform may include links to external websites or services. We are not responsible for their privacy policies or practices.

  9. Trainer’s Content and Responsibility

    Training videos and related materials hosted on the platform remain the intellectual property of the trainers. Trainers are solely responsible for ensuring their content complies with applicable laws and does not violate third-party rights.

  10. Updates to This Policy

    We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted here, and major changes may be communicated directly.

  11. Contact Information

    For any questions or concerns regarding this Privacy Policy or your data, reach out to us:

    • Email : [email protected]

    • Phone :+91 73868 25666

    • Address :Gokul Trade Center, KPHB 9th Phase, Kukatpally, Hyderabad, Telangana- 500085.